Product Listing Policy

The Desk.sg (referred to as “Desk.sg”) Product Listing Policy describes the terms and conditions applicable to your use of desk.sg and desk.global (each a “Site”) with respect specifically to the listing of products for sale and purchase. This document is a legally binding document which you agree to abide by as a user(s) of the Sites (referred to as “you” or “your” hereinafter). All words importing the masculine or neuter gender include all genders, and references to persons include companies, associations or bodies of persons, corporate or unincorporated.

General Prohibitions

Clause 1 - General Prohibitions

You may not list or sell any item that is restricted or prohibited by a federal, state or local law in any country or jurisdiction. Please be aware that the desk.sg website (hereinafter the “Desk.sg Website”, which includes and is not limited to its sub-domains and the desk.global website (the “Desk.global Website”) function as a global marketplace; thus the selling or listing of items may be prohibited because of laws outside of the jurisdiction where you reside. Below, we have listed some categories of prohibited or restricted items. HOWEVER, THIS LIST IS NOT INTENDED TO BE EXHAUSTIVE; YOU, AS THE SELLER, ARE RESPONSIBLE FOR ENSURING THAT YOU ARE NOT LISTING AN ITEM THAT IS PROHIBITED BY LAW IN ANY JURISDICTION. Unless otherwise indicated and annotated accordingly below, the list of prohibited or restricted items as listed shall be applicable to both the Desk.sg Website and the Desk.global Website.

For the purposes of this Product Listing Policy, transactions which are supported by the Desk.sg shall be “Relevant Online Transactions”.

Desk.sg has chosen to also prohibit the listing of items which may not be restricted or prohibited by law but are nonetheless controversial including:

  1. Items that encourage illegal activities (e.g. lock pick tools, synthetic urine for cheating drug tests);

  2. Items that are racially, religiously or ethnically derogatory, or that promote hatred, violence, racial or religious intolerance;

  3. Giveaways, lotteries, raffles, or contests;

  4. Stocks, bonds, investment interests, and other securities;

  5. Pornographic materials or items that are sexual in nature;

  6. Items that do not offer a physical product or service for sale, such as digital currencies and advertisements solely for the purpose of collecting user information.

Desk.sg, in its sole and exclusive discretion, reserves the right to expand the restrictions and prohibitions listed in clause 3.

In the event of inconsistency, ambiguity or conflict of the contents of this policy with any other terms of the Desk.sg platform, the decision of Desk.sg exercised in its absolute discretion shall always prevail.

Prohibited and Controlled Items

Clause 1 - Illicit Drugs, Precursors and Drug Paraphernalia

Desk.sg strictly prohibits any listing of narcotics, tranquilizers, psychotropic drugs, natural drugs, synthetic drugs, steroids and other controlled substances (including all drugs listed in the First, Fourth and Fifth Schedules of the Misuse of Drugs Act (Cap 185, 2008 Rev Ed Sing) (“the MDA”) and any other relevant statutory provisions). Such activity can result in your account being delisted.

The listing of all drug precursor chemicals (such as those listed in the Third Schedule of the MDA and any other relevant statutory provisions) on the Desk.sg and Desk.global Websites is strictly prohibited.

Drug paraphernalia, including all items that are primarily intended or designed for use in manufacturing, concealing, or using a controlled substance on the Desk.sg and Desk.global Websites is strictly prohibited. Such items include, but are not limited to those items used for the ingestion of illicit substances, including pipes such as water pipes, carburettor pipes, chamber pipes, ice pipes and bongs, etc.

The listing of packaging materials which may be utilized to contain controlled substances, materials conducive to smuggling, storing, trafficking, transporting and manufacturing illicit drugs (e.g. marijuana grow lights), publications and other media providing information related to the production of illicit drugs on the Desk.sg and Desk.global Websites is strictly prohibited.

Clause 2 - Flammable, Explosive and Hazardous Chemicals

The listing of explosives and related ignition and detonation equipment on the Desk.sg and Desk.global Websites is strictly prohibited. Such activity may result in your account being delisted.

The listing of radioactive substances, toxic and poisonous chemicals on the Desk.sg and Desk.global Websites is strictly prohibited.

The listing of hazardous or dangerous materials (such as the categories of dangerous goods as defined under the International Maritime Dangerous Goods Code) on the Desk.sg and Desk.global Websites is strictly prohibited.

The listing of ozone depleting substances on the Desk.sg and Desk.global Websites is strictly prohibited.

The listing of any products containing harmful substances (e.g. items containing asbestos) on the Desk.sg and Desk.global Websites is strictly prohibited.

The listing of fireworks, firecrackers and associated products are prohibited for all Relevant Online Transactions, unless the seller is a properly licensed seller of these products in Singapore, or where the sale will not amount to a Relevant Online Transaction.

Clause 3 - Firearms and Ammunition

Any service, instruction, process, or aid for producing any biological, chemical, or nuclear weapons, or other Weapons of Mass Destruction (WMD) or known associated agents is strictly prohibited by international law and is accordingly prohibited on the Desk.sg and Desk.global Websites. Any violation of this policy will result in the notification of government authorities by Desk.sg and your account being delisted.

The listing of any arms, munitions, military ordnance, weapons (including explosive weapons), and/or any related parts and components (whether integral or otherwise) on the Desk.sg and Desk.global Websites is strictly prohibited. Such activity may result in your account being delisted.

The listing of replica, "look-alike” or imitation firearms, and/or any related parts and components (whether integral or otherwise) on the Desk.sg and Desk.global Websites is strictly prohibited. This prohibition covers such products as air guns, BB guns, paintball guns, harpoons, spear guns and other weapons that may discharge a projectile containing any gas, chemical, or explosive substance.

Clause 4 - Weapons

The listing of weapons that can incapacitate or cause serious physical harm to others (e.g. stun guns, batons, crossbows) on the Desk.sg and Desk.global Websites is strictly prohibited.

While the listing of most knives and other cutting instruments is permitted, the listing of switchblade knives, gravity knifes, knuckledusters (bladed or not), bladed handheld devices, and disguised knives are prohibited.

Desk.sg maintains discretion over what items are appropriate and may unilaterally remove of a listing that it deems as a weapon, pursuant to Clause 4.

Clause 5 - Government, Law Enforcement and Military-Issue Items

The listing of the following governmental, law enforcement and/or military-related items on the Desk.sg and Desk.global Websites is prohibited:

  1. Articles of clothing or identification that claim to be, or appear similar to, official government uniforms.

  2. Law enforcement badges or official law enforcement equipment from any public authority, including badges issued by the government of any country.

  3. Military decorations, medals and awards, in addition to items with substantially similar designs.

Police uniforms, police insignia and police vehicles may not be listed unless they are obsolete and in no way resemble current issue police uniforms, police insignia and police vehicles. This fact must be clearly stated within the listing description.

Certain police items may be listed on the Desk.sg Website, provided they fall within the following exceptions/guidelines:

  1. Authorized general souvenir items, such as hats, mugs, pins, pens, buttons, cuff links, T-shirts, money clips that do not resemble badges, and paperweights that do not contain badges.

  2. Badges that are clearly not genuine or official (e.g. toy badges).

  3. Historical badges that do not resemble modern law enforcement badges, provided that the item description clearly states that the badge is a historical piece at least 75 years old and/or was issued by an organization which no longer exists.

The listing of the following transportation-related items on the Desk.sg and Desk.global Websites is prohibited:

  1. Any article of clothing or identification related to transportation industries, including but not limited to, commercial airline pilots, flight attendants, airport service personnel, railway personnel, mass-transit security personnel. Vintage clothing related to commercial airlines or other mass-transit may be listed provided that the description clearly states that the item is at least 10 years old, is no longer in use and does not resemble any current uniform.

  2. Manuals or other materials related to commercial transportation, including safety manuals published by commercial airlines and entities operating subways, trains or buses. Such items may only be listed if the description clearly states that the material is obsolete and no longer in use.

  3. Any official, internal, classified or non-public documents.

The listing of police equipment and other associated products are prohibited on the Desk.global platforms for Relevant Online Transactions, unless the seller is a properly licensed seller of these products in Singapore, or where the sale will not amount to a Relevant Online Transaction.

Clause 6 - Medical Drugs

The listing of the following pharmaceutical or medical-related items on the Desk.sg and Desk.global Websites is strictly prohibited:

  1. Prescription drugs, psychotropic drugs and narcotics.

  2. Orally administered or ingested sexual enhancement foods and supplements.

  3. Prescription veterinary drugs.

  4. Any other pharmaceutical product or nutritional supplement as may be decided upon from time to time, subject to the absolute discretion of Desk.sg.

Members may only post OTC (over-the-counter) drugs on the Desk.sg Website after providing Desk.sg with the appropriate production and sales permits (e.g., pursuant to section 14 of the Health Products Act (Cap 122D, 2008 Rev Ed Sing) and any other relevant statutory provisions), subject to the condition that transactions involving these products are strictly prohibited from being entered into as a Relevant Online Transaction.

Clause 7 - Medical Devices

Desk.sg does not permit the listing of unauthorised medical devices. Members may only post authorised medical devices after providing Desk.sg with the appropriate production and sales permits (e.g., pursuant to any applicable transactions), subject to the condition that transactions involving these products are strictly prohibited from being entered into as a Relevant Online Transaction.

Clause 8 - Adult and Obscene Materials

The listing of pornographic materials on the Desk.sg and Desk.global Websites is strictly prohibited. While what constitutes pornographic material is difficult to precisely define and standards may vary across jurisdictions, Desk.sg will generally follow guidelines accepted in Singapore, such as those found in the Undesirable Publications Act (Cap 338, 1998 Rev Ed Sing) and any other relevant statutes.

The listing of items depicting or suggestive of bestiality, rape, incest or sex involving graphic violence or degradation, and any items depicting or suggestive of sex involving minors is strictly prohibited.

For the purposes of determining whether a listing or any information should be removed from the Desk.sg and Desk.global Websites, Desk.sg shall take into account the overall content of the post or information, including its images, pictorials, and text.

While sex toys and related products may be listed, product descriptions may not include nude or otherwise sexually explicit images.

Clause 9 - Circumvention Devices and Other Equipment Used for Illicit Purposes

The listing of descramblers and other items which may be used to gain unauthorized access to television programming (such as satellite and cable TV), internet access, telephone, data or other protected, restricted, or premium services on the Desk.sg and Desk.global Websites is prohibited. A mere description that an item is for educational or test purposes will not legitimise an item that is otherwise prohibited.

Some examples of items which are prohibited under this clause include:

  1. Smart cards and card programmers.

  2. Descramblers.

  3. DSS emulators.

  4. Hacking software.

Information on "how to" descramble or gain access to cable or satellite television programming or other services without authorization or payment is prohibited on the Desk.sg and Desk.global Websites. Desk.sg's policy is to prohibit any encouragement of this type of activity.

The listing of devices designed to intentionally block, jam or interfere with authorized radio communications, such as cellular and personal communication services, police radar, global positioning systems (GPS) and wireless networking services (Wi-Fi) is prohibited on the Desk.sg and Desk.global Websites.

The listing of spy equipment and devices used for interception of wire, oral and electronic communications on the Desk.sg and Desk.global Websites is prohibited.

The listing of hidden photographic devices is permitted on the Desk.sg and Desk.global Websites, unless the devices are used for sexual or illicit purposes.

The listing of bank card readers and “skimmers” on the Desk.sg and Desk.global Websites is strictly prohibited.

Any and all unauthorized circumvention devices not included in Clause 9 are also strictly prohibited. Desk.sg reserves the right to extend the list of prohibited circumvention devices pursuant to Clause 9 at its absolute discretion.

Clause 10 - Illegal Services

Any listings claiming to provide government services and related products are strictly prohibited on the Desk.sg and Desk.global Websites.

Examples of such listings include:

  1. Official government-issued identification documents, such as birth certificates, driving licenses, passports and visas.

  2. Completed applications for the abovementioned documents in clause 2(a).

  3. Any materials, equipment or processes designed for use in the production of government-issued identification documents (e.g. driving license holograms, passport booklets).

  4. Any offering for sale or purchase of textile quotas.

  5. Any other listing as may be decided upon from time to time, subject to the absolute discretion of Desk.sg.

The listing of any form of invoices or receipts (including blank, pre-filled, or value-added invoices or receipts) on the Desk.sg and Desk.global Websites is strictly prohibited.

Any listings claiming to provide financial services, such as money transfers, the issuance bank guarantees and letters of credit, loans, fundraising and funding for person investment purposes on the Desk.sg and Desk.global Websites are strictly prohibited. This prohibition shall extend to any other listing relating to the provision of financial services as may be decided upon from time to time, subject to the absolute discretion of Desk.sg.

Any listings for the sole purpose of collecting user information or raising money on the Desk.sg and Desk.global Websites are strictly prohibited.

Any listings which offer medical or healthcare services, including services for medical treatment, rehabilitation, vaccination, health checks, psychological counseling, dietetics, plastic surgery and massage on the Desk.sg and Desk.global Websites are prohibited.

The listing of bulk email or mailing lists that contain personally identifiable information including names, addresses, phone numbers, fax numbers and email addresses on the Desk.sg and Desk.global Websites is strictly prohibited.

The listing of software or other tools which are designed or used to send unsolicited commercial email (i.e. "spam") on the Desk.sg and Desk.global Websites is strictly prohibited.

Job listings from which any organisation (such as a factory, company or institute, etc.) may directly recruit employees on the Desk.sg and Desk.global Websites are prohibited.

Desk.sg is an online business to business information platform; any listings involving personal and non-business information on the Desk.sg and Desk.global Websites are prohibited.

Non-transferable items may not be posted or sold through the Desk.sg and Desk.global Websites. Certain items including lottery tickets, airline tickets and some event tickets may not be resold or transferred.

Clause 11 - Collections, Artefacts and Precious Metals

Desk.sg strictly prohibits the sale and purchase of currency, coins, banknotes, stocks, bonds, money orders, credit and debit cards, investment interest, currency in digital or any intangible form (e.g. crypto-currency), as well as the equipment and materials used to produce such items.

The listing of counterfeits of the articles identified in clause 11(1), legal tender and stamps is strictly prohibited on the Desk.sg and Desk.global Websites.

All listings of reproductions or replicas of coins as collectible items must be clearly marked with the word "COPY", "REPRODUCTION" or "REPLICA" and comply with all relevant local laws, failing which the listing of such reproduction or replica which does not comply with these requirements shall be prohibited.

All listings that offer the sale or buying of gold, silver and other precious metals (not including jewelry) on the Desk.sg and Desk.global Websites are prohibited.

All listings of rough diamonds and “conflict minerals” originating from non-compliant countries on the Desk.sg and Desk.global Websites are prohibited.

All listings of artefacts, cultural relics, historical grave markers, and related items which are protected under the laws of Singapore or any other jurisdictions, or under international law, on the Desk.sg and Desk.global Websites are prohibited.

Clause 12 - Human Parts, Human Remains and Protected Fauna and Flora

Desk.sg prohibits the listing of human body parts and remains. Examples of such prohibited items include, but are not limited to: organs, bones, blood, sperm, and eggs. Certain items made of human hair, e.g. wigs for commercial uses, are permitted, subject to the absolute discretion of Desk.sg.

The listing of any species (including any animal parts such as pelts, skins, internal organs, teeth, claws, shells, bones, tusks, ivory, logs, roots and other parts) protected by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) or any other local law or regulation on the Desk.sg and Desk.global Websites is strictly prohibited.

The listing of products made with any part of and/or containing any ingredient derived from sharks or marine mammals on the Desk.sg and Desk.global Websites is prohibited.

The listing of products made from cats, dogs and bears, as well as any processing equipment relating to the production of any such products on the Desk.sg and Desk.global Websites is prohibited.

The listing of poultry, livestock and pets for commercial purposes is permitted on the Desk.sg Website. For the avoidance of doubt, live animals are prohibited from being listed on the Wholesaler Marketplace and Desk.global Website platforms.

Clause 13 - Offensive Material and Information Detrimental to National Security

Any posting or listing of publications and other media containing state secrets or information detrimental to national security or public order on the Desk.sg and Desk.global Websites are strictly prohibited. Such activity may result in your account being delisted.

Any posting or listing of information supporting or advocating the infringement of national sovereignty, terrorist organizations or discrimination on grounds of race, sex, or religion on the Desk.sg and Desk.global Websites is strictly prohibited. Such activity may result in your account being delisted.

Listings that are ethnically or racially offensive are prohibited on the Desk.sg and Desk.global Websites. Sellers and purchasers must ensure that any language used in their listings and purchases is appropriately sensitive to those who may read it, especially when they are offering or purchasing potentially offensive items or services.

Occasionally, if offensive words or phrases are of historical value or integral to the item (such as a book title), members may use offensive words and phrases in the subject and description of a listing. Desk.sg reserves absolute discretion to remove any such items, and encourages all members to treat others as they themselves would like to be treated.

Materials advocating, promoting or otherwise supporting fascism, Nazism and other extreme ideologies are strictly prohibited.

Clause 14 - Tobacco Products

The listing of tobacco products, including but not limited to cigars, cigarettes, cigarette tobacco, pipe tobacco, hookah tobacco, chewing tobacco and tobacco leaf on the Desk.sg and Desk.global Websites is prohibited.

The listing of electronic cigarettes and accessories is not prohibited. However, the listing of nicotine and other liquids (e-liquids) for use in electronic cigarettes on the Desk.sg and Desk.global Websites is prohibited.

Equipment used for tobacco processing and production of tobacco products may only be listed after the provision of appropriate production and sales permits (e.g., pursuant to relevant statutory provision) to Desk.sg.

Clause 15 - Gambling Equipment

The listing of equipment specifically used for gambling on the Desk.sg and Desk.global Websites is prohibited. Products which have other legitimate uses (such as dice and playing cards) will generally be permitted, subject to the absolute discretion of Desk.sg.

Clause 16 - Sanctioned and Prohibited Items

Products prohibited by laws, regulations, sanctions and trade restrictions in any relevant country or jurisdiction worldwide are strictly prohibited on the Desk.sg and Desk.global Websites.

The listing or sale of petroleum, petroleum products and petrochemical products originating in the Islamic Republic of Iran is strictly prohibited.

The listing or sale of coal, iron, iron ore, gold, titanium ore, vanadium ore and rare earth minerals originating in the Democratic People’s Republic of Korea is strictly prohibited.

The listing or sale of crude oil by sellers and buyers located in mainland China is prohibited.

Clause 17 - Other Listing Prohibitions

The listing of any products containing harmful substances (e.g. toys containing lead paint) is prohibited on the Desk.sg and Desk.global Websites.

Automotive airbags are expressly prohibited on the Desk.sg Website and the Desk.global Website due to containing explosive materials.

Refurbished products

The sale and purchase of refurbished mobile phones, laptops and computers on the Desk.sg and Desk.global Websites is prohibited.

Used products

  1. Used undergarments may not be listed or sold on the Desk.sg and Desk.global Websites. Other used clothing may be listed, so long as the clothing has been thoroughly cleaned. Listings that contain inappropriate or extraneous descriptions will be removed.

  2. The listing or sale of used cosmetics is prohibited on the Desk.sg and Desk.global Websites.

Contracts and tickets

  1. You are responsible for ensuring that your transaction is lawful and not in violation of any contractual obligation. Before listing an item on the Desk.sg and Desk.global Websites, you should carefully read any contracts that you have entered into that might limit your right to sell your item on the Sites. Some items, such as airline tickets, have terms printed on the item that may limit your ability to sell that item. In other cases, such as when you are distributing a company's products, you may have signed a separate contract restricting your ability to market the product.

  2. Desk.sg does not check for listings that may raise these types of issues, nor can it review copies of private contracts, or adjudicate or take sides in a private contractual dispute. However, Desk.sg wants you to be aware that listing items in violation of your contractual obligations may put you at risk of entering into litigation with third parties. Desk.sg therefore urges that you not list any item until you are confident you can legally sell it on the Sites.

  3. If you have any questions regarding your rights under a contract or agreement, Desk.sg strongly recommend that you contact the company with whom you entered into the contract and/or consult a solicitor.

Event ticket resale policy

Desk.sg allows the listing of performance, sporting and entertainment event tickets to the extent permitted by Singaporean law. However, you will be responsible for ensuring that your particular transaction does not violate any applicable law or the terms on the ticket itself.

Real estate

A real estate listing allows buyers to contact the seller to get more information and express interest about the property listed. Before you post a listing relating to sale or purchase of real estate, you must ensure that you have complied with all applicable laws and regulations.

Stolen property

  1. The listing or sale of stolen property is strictly prohibited on the Site, and violates both local and international law. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments.

  2. Desk.sg supports and cooperates with law enforcement efforts involving the recovery of stolen property and the prosecution of responsible individuals. If you are concerned that the images and/or text in your item description have been used by another Site user without your authorization, or that your intellectual property rights have been violated by such user, please contact our service team at hello@deskera.com